Privacy Policy

1. What Do We Do With Your Information?

When you purchase a product from our store, we collect the personal information you provide as part of the buying and selling process, such as your name, billing address, shipping address, email address, and contact number.

When you browse our store, we may automatically collect certain technical information, including your Internet Protocol (IP) address, browser type, and operating system, to help us understand how visitors use our website and improve their experience.

Email Marketing (if applicable): With your consent, we may send you emails about our store, new products, special offers, promotions, and other updates. You may unsubscribe from marketing communications at any time.

2. Consent

How Do We Obtain Your Consent?

When you provide personal information to complete a transaction, place an order, arrange delivery, process a payment, or request a return, we use that information for the relevant purpose and related order fulfilment activities.

If we wish to use your personal information for additional purposes, such as promotional communications, we will obtain your consent where required by applicable law or provide an appropriate opportunity to opt out.

How Can You Withdraw Your Consent?

You may withdraw your consent to receive marketing communications or request the cessation of consent-based processing, subject to applicable legal requirements, by contacting us at:

Email: info@dermaredefined.com

Address: A64/G II, Ramprastha Colony, Ghaziabad, Uttar Pradesh – 201011, India.

Withdrawing consent may affect our ability to provide certain services where the relevant information is necessary to fulfil your request or comply with legal obligations.

3. Disclosure of Information

We may disclose your personal information when required by law, legal process, or a lawful request from an authorised government authority. We may also share information where necessary to protect our rights, enforce our policies, prevent fraud, or address security concerns, subject to applicable law.

4. Payments

We use Razorpay as a payment gateway to facilitate online transactions. Payment information is processed in accordance with the applicable security standards and privacy policies of Razorpay and the relevant payment providers.

We do not intend to store complete payment card details on our own servers. Payment information may be processed securely by our payment service provider to complete transactions, prevent fraud, and meet applicable legal requirements.

Payment processing may be subject to the Payment Card Industry Data Security Standard (PCI DSS), where applicable.

For more information, please review Razorpay’s website and applicable privacy terms: https://razorpay.com/

5. Third-Party Services

We may use third-party service providers to support our business operations, including payment processing, shipping and delivery, website hosting, analytics, customer support, and marketing.

These providers may collect, use, or process personal information to the extent necessary to perform their services, in accordance with their applicable terms, privacy policies, and legal obligations.

Some service providers may process information in jurisdictions outside your place of residence. In such cases, the processing of your information may be subject to the laws applicable in those jurisdictions.

When you leave our website or are redirected to a third-party website or application, that third party’s privacy policy and terms may apply to your interactions with its services.

6. External Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

7. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain sessions, remember preferences, support website functionality, analyse website traffic, and improve user experience.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

9. Age of Consent

By using this website, you confirm that you are legally permitted to use the website under applicable law. If you are a minor, you should use the website only with the involvement and consent of a parent or legal guardian, where required by law.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page, along with an updated revision date where appropriate.

Material changes will be communicated through the website or other appropriate channels where required by applicable law.

If our business undergoes a merger, acquisition, restructuring, or transfer of assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

11. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also raise concerns regarding how your information is collected or used, or withdraw consent where applicable.

To submit a request, ask a question, or register a privacy-related complaint, please contact us using the details below.

12. Questions and Contact Information

For questions about this Privacy Policy or to exercise your applicable privacy rights, please contact:

Brand: Derma Redefined by Dr. Sampurna